Phyathai Hospitals strengthen Bangladesh outreach as patient numbers rise

Dhaka : Thailand's Phyathai 2 Hospital and Phyathai Phaholyothin Hospital are strengthening their presence in Bangladesh as the country emerges as one of their fastest-growing international patient markets, with Bangladeshi patient numbers increasing by around 10 percent annually.

In an interview with The Bangladesh Monitor, Sorawong Siribunpan, International Marketing Director of the two hospitals, said the group expects to treat more than 3,000 Bangladeshi patients this year, reflecting growing confidence in Thailand's healthcare system and the hospitals' services.

He described Bangladesh as a strategic market and said the group is committed to expanding partnerships and improving services for Bangladeshi patients.

Quality care driving demand

Sorawong said Bangladeshi patients are choosing the hospitals for their combination of advanced medical care, experienced specialists, competitive pricing, and personalized patient support.

Sorawong Siribunpan

Orthopedic care remains the leading specialty for Bangladeshi patients, particularly joint replacement, spine surgery, sports injury treatment, and complex orthopedic procedures. These services are backed by multidisciplinary teams and comprehensive rehabilitation programs.

End-to-end patient support

The hospital group offers comprehensive assistance before, during, and after treatment. Patients receive free pre-consultation support, medical record reviews, specialist coordination, appointment scheduling, visa invitation assistance, and Bengali-speaking coordinators to guide them throughout the treatment process.

After returning home, patients continue receiving follow-up care through telemedicine consultations, online communication, and coordination for future appointments whenever necessary.

To make overseas treatment more accessible, the hospitals also provide transparent pricing, value-based treatment programs, and telemedicine services that allow patients to consult specialists before traveling.

Bangladesh remains strategic focus

Sorawong acknowledged that stricter visa requirements have become one of the biggest challenges for Bangladeshi patients seeking treatment overseas. To help ease the process, the hospitals assist patients with documentation and visa-related guidance.

Looking ahead, he said the group is exploring new partnerships across Bangladesh, particularly in Chittagong, to improve access to information and strengthen local patient support.

Focus on collaboration

Commenting on Bangladesh's healthcare sector, Sorawong said the country has made significant progress in recent years and emphasized that Phyathai views local healthcare providers as partners rather than competitors.

He said the hospitals are interested in expanding collaboration through medical education, professional exchange, knowledge sharing, and patient referral networks.

Sorawong also highlighted Phyathai 2 Hospital's recognition as Medical Tourism Hospital of the Year - Thailand at the Healthcare Asia Awards 2026, saying the award reflects the hospital's continued commitment to international patient care and reinforces Thailand's position as one of Asia's leading medical tourism destinations.